Management of non-discrimination, cases of discrimination and corrective actions taken
GRI Dimension
SocialGRI Dimension
EnvironmentalGRI Dimension
Material TopicsGRI Code
3-3GRI Code
406-1Suzano upholds a strict zero-tolerance policy against all forms of discrimination. This commitment is reflected in our Code of Ethics and Conduct, where diversity, equity, and inclusion are core elements of our culture and workforce management. We proactively address these issues through policies, mandatory training, and ongoing awareness campaigns.
We respect the plurality of experiences, histories, identities, and perspectives. Our goal is to foster an environment where all individuals—regardless of race, ethnicity, gender, sexual orientation, age, physical abilities, origin, gender identity, political beliefs, convictions, or social background—feel respected, represented, and free to express themselves authentically.
To ensure effective management of this issue, we introduced our Diversity and Inclusion Policy in December 2019, which was revised in 2025. This policy sets the guidelines for initiatives related to diversity and inclusion across all our operations. Our goal is to create a discrimination-free environment and promote a culture of respect, openness, and inclusion throughout our entire value chain. For additional information, please visit the indicator “Diversity, equity, and inclusion management.”
Suzano has implemented several measures to prevent workplace harassment:
- Policy regarding complaints related to gender-based violence (including moral harassment, sexual harassment, and discrimination) mandates the implementation of a stringent zero-tolerance policy for harassment. It provides clear guidelines on unacceptable conduct and the associated consequences for offenders;
- Training and regular communication, conducting ongoing discussions about harassment issues, and providing Code of Ethics and Conduct training for all employees;
- Reporting channel is a confidential and accessible platform for male and female employees, service providers, and the public to report harassment cases without fear of retaliation;
- Investigation establishes clear procedures for promptly investigating harassment reports and implementing suitable corrective measures;
- Support for victims involves providing psychological and legal assistance to those experiencing harassment, ensuring they have the resources they need to handle the situation. These initiatives show a strong commitment to fostering a safe, harassment-free workplace.
All incidents of potential discriminatory behavior can be reported via our Complaints Channel. These reports are investigated confidentially and impartially by the Ethics and Ombudsman team, which ensures protection against retaliation and implements appropriate corrective actions based on the severity of the case. This process underscores our dedication to fostering a respectful and psychologically safe environment.
The table below presents data on discrimination cases at Suzano.
Cases of discrimination¹
| 2020 | 2021 | 2022 | 2023 | 2024 | 2025² ³ | |
|---|---|---|---|---|---|---|
| overall number | overall number | overall number | overall number | overall number | overall number | |
|
Cases received |
4 |
5 |
3 |
3 |
17 |
16 |
|
Cases for which a remediation plan is being implemented |
0 |
0 |
0 |
1 |
1 |
5 |
|
Cases for which the remediation plan has been implemented and its results evaluated through routine internal management review processes |
0 |
0 |
0 |
1 |
9 |
7 |
|
Solved cases |
4 |
5 |
3 |
2 |
16 |
12 |
- The indicator uses data from Suzano S.A. and its affiliates.
- In 2025, we received 16 discrimination complaints, categorized as: in progress (4); well-founded (3); unfounded (8); and inconclusive (1) — due to insufficient information to begin an investigation. The successful cases resulted in the implementation of nine corrective measures.
- In 2025, we finalized the investigation of a complaint filed in 2024 that remained open that year.
Additional information
Between 2023 and 2024, indicators related to the Cerrado Project's volume increased. After the project ended and a new operation was introduced, the indicators stabilized in 2025, with 16 cases recorded, matching the previous year's figures.