At Suzano, we strive to ensure that all our relationships are duly guided by the highest ethical and integrity values. The purpose of the company's Code of Ethics and Conduct is to commit our board members, directors, executives, managers, shareholders, employees, contractors, suppliers, clients, people and/or entities with whom we have relationships, whether they are stakeholders and/or their subsidiaries and affiliates, to the ethical principles that guide our business conduct and to disseminate them throughout our entire social network. This implies an unswerving respect for human rights as a primary condition for all parties involved in our business. 

These are some of the topics addressed by our Code of Ethics and Conduct: 

• Compliance with laws, internal policies and procedures; 
• Confidentiality of Information not disclosed to the market; 
• Privacy and protection of personal data; 
• Commitment to best corporate governance practices to meet the regulatory framework for publicly traded companies; 
• Anti-corruption practices; 
• Antitrust and fair competition practices;
• Receiving gifts and souvenirs; 
• Conflicts of interest; 
• Health promotion and disease prevention guidelines established by the Ministries of Health and Labor, as well as the World Health Organization (WHO), with emphasis on epidemic and pandemic periods; 
• Harassment of any kind, inappropriate behavior, discrimination, human rights, child and/or slave labor; 
• Professional recognition; 
• Sustainable development; 
• Transparency. 

As stated in the document, we are committed to fairness, accountability, corporate responsibility and respect for human rights in our business and operations. To reinforce this commitment, we raise awareness of these issues through communications, training and team meetings. As an example, in 2022 we prepared mandatory training on the Anti-Corruption Policy, in video format, and ensured that our Code of Ethics and Conduct was disseminated to all Suzano employees.

The Code and its mandatory training are updated every two years, with the last revision taking place in 2023. Training was also completed by 100% of the 74,100 service providers who worked or provided services in our units. 

To this end, we have policies that support the entire process, including: 

• Ombudsman Policy - POL.00.00006: The purpose of this policy is to establish process and governance guidelines for the work of the department and the Ombudsman Channel in terms of compliance with applicable legal and regulatory provisions, as well as internal policies and codes, including the provision of specific procedures to protect whistleblowers and confidentiality of information. This policy applies to Suzano's board members, directors, executives, managers, shareholders, collaborators, contractors, suppliers, customers, related persons and/or entities and stakeholders; 
• Disciplinary Measures Policy - POL.00.00029: Establishes the guidelines and defines the principles, concepts and criteria for applying disciplinary measures to the Company's employees; 
• Conduct Management Committee Rules of Procedure - MAN.00.00001: is advisory in nature and serves as a primer on how the area works, its obligations, duties and decisions. 

The Ethics and Ombudsman Department's goals are guided by the dissemination of the Code of Ethics and Conduct and online training on this topic for the entire Suzano team, as well as monthly communication on the Code and its developments.